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Services

RiskLens Customer Success Services

LEARN
RiskLens Academy
ADOPT
Professional Services
SUPPORT
Success Programs

 

Whether you are just starting out with RiskLens or you are a seasoned veteran, we offer a complete suite of services for training, onboarding and on-going customer success.

RiskLens Academy 

  • RiskLens is formally accredited by The Open Group to deliver FAIR Training and Certification Courses. We equip your power users and project teams with the knowledge and skills necessary to put FAIR principles into practice. 
  • Risk Lens also offers comprehensive training on administering and using its cyber risk management applications
  • We align your project teams to the FAIR vision and turn them into RiskLens application experts with common or private classes, delivered virtually or at your location.  

Professional Services

  • RiskLens provides a comprehensive set of professional services to help you adopt your RiskLens applications as part of your risk management program and evolve your FAIR solution as you progress on your journey.
  • Our customer success team has deep cyber risk management and product expertise. 
  • With RiskLens, you have the peace of mind that comes from partnering with the market leader.

Success Programs

  • Our priority is for RiskLens customers to be wildly successful. To help you realize the value of your RiskLens investments, all customers are enrolled in our Standard Success Program.
  • You receive health checks, roadmap updates, best adoption tips, access to community resources, membership to the FAIR Institute, and other resources to drive adoption and create momentum for a successful cyber risk management experience. 
  • RiskLens also offers Premier Success Programs for organizations that prefer a personalized experience with enhanced support. 

Why RiskLens Customer Success?

FAIR Market Leader

  • RiskLens pioneered FAIR and cyber risk quantification
  • Successful customers

FAIR Experts

  • Deep risk, cybersecurity and analytics knowledge
  • People/Process/Technology best practices
  • Broad industry experience

Application Onboarding

  • Packaged and custom options
  • Proven adoption approach
  • Designed for quick time to value

Application Adoption

  • Lifetime engagement model
  • Success programs for all customers
  • Growing user community