This policy covers how RiskLens treats personal information that RiskLens collects and receives. Personal information is information about an identifiable individual, like your name, e-mail address, or phone number and that is not otherwise publicly available.
RiskLens collects personal information when you register to use RiskLens products and services, when you use RiskLens products or services, when you submit personal information to RiskLens web pages, and when you visit RiskLens web pages. RiskLens may combine information about you that we have with information we obtain from business partners or other companies.
RiskLens collects information about your interactions and transactions with us, including information about your use of products and services that we offer.
RiskLens may automatically receive and record information from your computer and browser, including your IP address, RiskLens cookie information, software and hardware attributes, and the page you request. RiskLens may log certain information that your browser sends us, and we may collect information about the pages you view within our sites and other actions you take while visiting us. In connection with this transfer of information, RiskLens may use certain technologies to determine whether you have opened an e-mail or clicked on a link contained in an e-mail. RiskLens may also track users that visit RiskLens’ websites or log in to RiskLens’ products or services. Collecting information in this manner allows us to collect statistics about our websites’ usage and effectiveness and personalize your experience while you are on our websites, as well as tailor our interactions with you.
RiskLens uses information for the following general purposes: fulfill your requests for products and services, improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients.
RiskLens does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you have requested, when we have your permission or authorization, or under the following circumstances:
We provide information to trusted companies or individuals who work on behalf of or with RiskLens under confidentiality or business associate agreements. These companies and individuals may use your personal information to help RiskLens communicate with you and ensure our web pages remain operational. However, these companies and individuals do not have any independent right to share this information.
When you register for a RiskLens account or password, your registration information and other data will be transmitted to the United States and/or other countries for processing and storage by RiskLens and its affiliates. In addition, we may provide your personal information to a RiskLens affiliate worldwide for general data-processing purposes. For example, various RiskLens affiliates may be responsible for processing and storing your information in order to deliver content and services to you. In these situations your information may be subject to the legal jurisdiction of these countries.
Certain interactions or transactions may involve you calling us or us calling you. They may also involve online chats or other electronic communications. Please be aware that it is RiskLens’ general practice to monitor and in some cases record such interactions for staff training or quality assurance purposes or to retain evidence of a particular transaction or interaction.
RiskLens may provide social computing tools on some of its web sites to enable online sharing and collaboration among members who have registered to use them. These include forums, wikis, blogs and other social media platforms.
RiskLens may also use or share your information to protect the rights or property of RiskLens and our clients and business partners when we have reasonable grounds to believe that such rights or property have been or could be affected. In addition, we reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights, or the rights of others, or to comply with a judicial proceeding, court order, or legal process served on our web sites or on RiskLens.
You can amend or edit your RiskLens account information any time that you feel the personal information maintained by RiskLens about you is incorrect. This request must be in writing. The completed amendment request will be incorporated with the other personal information about you maintained by RiskLens.
We reserve the right to send you certain communications relating to RiskLens services, such as service announcements, administrative messages and other communications without offering you the opportunity to opt out of receiving them. However, for certain communications, you may be given the option to opt out of receiving them.
If your RiskLens account is deleted, certain information might remain in our archived records after your account has been deleted. It is your sole obligation to request a copy of your information or to make a copy of your information before deleting your account.
We limit access to personal information about you to individuals who we believe reasonably need to access to such personal information to provide products or services to you or in order to do their jobs.
RiskLens implements reasonable physical, administrative and technical safeguards to help us protect your personal information from unauthorized access, use and disclosure. For example, we encrypt certain sensitive personal information and require any user of RiskLens’ services to have a registered username and password to access RiskLens’ systems.
RiskLens may update this policy. We may notify you about significant changes in the way we treat personal information by sending a notice to the primary e-mail address specified in your RiskLens account or by placing a prominent notice on our site.
If you have questions or suggestions or wish to contact us, you can do so by using the following contact information:
850 E. Spokane Falls Blvd.
Spokane, WA 99202